Posts tagged ‘Philadelphia Children’s Alliance’

December 10, 2019

To Raise More Money, Look for More Engagement Opportunities

Smart nonprofit professionals know that fundraising success involves much more than simply asking for money. You need to identify prospective supporters, educate them, cultivate them, then ask for support, and finally steward your donors. An essential, often neglected, aspect of cultivation is engagement.

Sadly, many nonprofit organizations think of donors as piggy banks or ATMs dispensing money. Those charities tend to assume that charitable giving is, by its very nature, transactional. They further assume that low donor retention rates are just the way things are. Those organizations are correct … regarding themselves.

By contrast, nonprofits that treat prospects and donors as partners are more likely to attract support. Furthermore, they are more likely to retain and upgrade donors over time. One way to establish a partnership with people is to engage them in meaningful ways.

So, what does meaningful engagement look like?

PTC’s See & Be Scene Event.

For decades, I’ve been a fan and supporter of the Philadelphia Theatre Company. Recently, my wife and I were invited to attend “See & Be Scene: A Sneak Peek at the 2020/21 Season.” The event involved readings from eight plays under consideration for the upcoming four-play season. Subscribers and donors were invited to attend for free while the general public could purchase tickets at $15 each.

Through the event, PTC accomplished three important things:

  1. PTC expressed gratitude to its ticket subscribers and donors.
  2. Staff gained useful audience feedback that will help them select the plays of greatest potential interest to PTC’s audience.
  3. By giving them a real voice, PTC made its supporters feel like partners.

At intermission, I had the chance to quietly ask Paige Price, Producing Artistic Director, what she and the staff were hoping to get out of the program. She told me that they were interested in audience feedback. They wanted to know what people thought of each option, what they liked and didn’t like. They also wanted to be able to address any questions the audience might have about the upcoming season or the theatre company itself.

I also had the opportunity to speak privately with one of PTC’s board members. I asked him the same question I asked Ms. Price. He gave me a similar answer. Then, I mentioned that the event was a great way to cultivate ticket subscribers and donors. While he acknowledged it was, he told me that the primary purpose of the gathering was the opportunity to engage the audience and learn their thoughts about plans for the upcoming season.

I believe what I was told. PTC used the program to build a genuine partnership with people. Judging from the audience response, PTC succeeded with those in attendance. During the discussion session following the readings, one audience member said, “I think next season we should perform…” Someone else began her comment by saying, “As a member…” Clearly, at least some people in the audience did indeed see themselves as partners with PTC.

Another way that PTC seeks to engage theatregoers can be found in the lobby. A large sign invites people to make suggestions:

Have an idea? We want to hear from you.”

PTC’s Call for Suggestions.

People can take a card or use their ticket to write down their suggestion. They can submit it anonymously or include their phone number or email address so that PTC can respond.

With the “See & be Scene” program and with the request for feedback and suggestions, PTC engages people. Even those who do not take advantage of either opportunity will appreciate having had the opportunity to be heard.

Part of what makes the PTC engagement initiatives effective is that they are sincere efforts to build partnerships rather than cynical, manipulative gestures. By building meaningful partnerships, PTC will likely continue to develop a loyal base of ticket buyers and donors.

Engagement efforts that are sincere and true to an organization’s mission are most likely to be seen as meaningful. And they are most likely to build partnerships that lead to loyal support. While performing arts organizations have a number of obvious ways they can engage people, other types of nonprofit organizations may find it more challenging to do so.

read more »

April 4, 2017

What to Do If You Suspect Child Sex Abuse

At some point in your life, you might encounter someone you suspect of child sex abuse. Sadly, it’s not that much of a long-shot. One-in-four girls and one-in-six boys are sexually abused in the USA. It’s a horrible and relatively common crime.

So, what should you do if you suspect someone of child sex abuse?

Before I answer my own question, let me answer a question you might be asking: Why is a fundraising blog talking about child sex abuse?

Well, April is National Child Abuse Prevention Month. To mark the occasion every year, I devote one blog post that will help you protect your loved ones and others from a nightmare crime. Fortunately, we can do something about this national tragedy. First, we need to educate ourselves about the problem. Then, we need to understand what action to take.

Because I’m not a lawyer, a member of law enforcement, a social worker, or a child-welfare worker, I contacted an expert to help me understand what we should do if we ever suspect an individual of child sex abuse.

First, in certain jurisdictions, you may have a legal obligation to report your suspicions if you hold a particular job such as teacher or healthcare professional. Furthermore, your organization might have reporting requirements as part of its employee policies. So, be sure to know the legal and policy obligations that come with your job.

Second, even if you’re not required by law or policy to report suspicions of child sex abuse, you are most definitely morally obligated to do so. Children are largely defenseless. It’s up to adults, any adult, to provide protection when needed.

Unfortunately, protecting children is sometimes easier said than done. For example, you may have a vague gut-feeling that a teacher is up to no good. But, with no evidence or even a concrete suspicion involving a particular child, it’s doubtful the authorities would do anything with a report.

However, if you do suspect that an adult is sexually abusing a particular child, particularly if you have any evidence (e.g., you’ve witnessed the adult taking the child away to a private room), then you need to take immediate action.

When you have a valid suspicion, contact your local police department, local child protective services agency, or your local child advocacy center (an independent social service agency). Or, better yet, contact them all.

read more »

April 22, 2016

What Do These People Have in Common?

Can you guess what the following famous and not-so-famous people have in common?:

All of the above people are guilty of child sex abuse. Regardless of gender, level of fame, religion, title, and geography, they all abused boys and girls.

Cry Baby by wan mohd via FlickrSadly, in the US, one in four girls and one in six boys will be sexually abused by the time they reach their 18th birthday, according to the Centers for Disease Control! Like the perpetrators of this horrible crime, the victims come from all walks of life.

So, why am I telling you this on a blog dedicated to nonprofit management, marketing, and fundraising?

Let me explain.

I’m a former member of the board of directors of the Philadelphia Children’s Alliance, so this month, National Child Abuse Prevention Month, is particularly meaningful to me. To mark the occasion every year, I devote one blog post that will help you protect your loved ones from the nightmare crime of child sex abuse. Fortunately, we can do something about this national tragedy.

First, we need to recognize that child sex abusers are difficult to spot. Warnings of “stranger-danger” are inadequate because over 90 percent of abusers are not strangers; they are someone in the child’s circle of trust. Abusers can be men or women, famous or not famous, leaders or average individuals, city dwellers or rural residents, Americans or non-Americans. To help you better understand and recognize child molesters, read my post: “Can You Spot a Child Molester? Discover the Warning Signs.”

read more »

October 16, 2015

When Should You Refuse a Gift?

From opposite sides of the Atlantic Ocean, I learned of two stories that both raise an important question:

When should a charity refuse to accept a donation?

The first story concerns Lucy the Elephant,  an historic six-story tourist attraction in the US. Built in 1881, the wood and tin structure is in need of major repairs. The nonprofit organization that operates Lucy the Elephant is raising money for the project.

Lucy the Elephant by Doug Kerr via FlickrHearing about the repair effort, the nonprofit People for the Ethical Treatment of Animals offered to make a significant, though not huge, donation. However, the gift would come with major strings attached.

PETA wanted to use the attraction for anti-circus messaging. “PETA wanted to decorate Lucy ‘in a way that would educate visitors about the grim lives facing elephants in circuses.’ That would have included shackling one of her feet and affixing a teardrop below one eye,” according to the Associated Press.

However, the board of trustees for Lucy the Elephant rejected the PETA offer. Richard Helfant, the CEO of Lucy’s board of trustees, said that accepting PETA’s terms would risk scaring or upsetting children who visit the site. “Lucy is a happy place,” he said. “We must always ensure that children who visit Lucy have a happy experience and leave with smiles on their faces. Anything that could sadden a child is not acceptable here at Lucy.”

In other words, the board of Lucy the Elephant found that the conditions of the PETA gift offer were not in alignment with the organization’s own mission and, therefore, it could not accept the donation.

Meanwhile, on the other side of the Atlantic, a children’s charity in the UK was offered a gift from the Jimmy Savile Trust. Under normal circumstances, this would be considered great news. Jimmy Savile  was a huge celebrity in the UK. He worked as a DJ, radio and television personality, dance hall manager, and a major charity fundraiser. He was sort of the Dick Clark of the UK.

Unfortunately, Savile also had a very dark side. Following his death in 2011, hundreds of people came forward to accuse the media star of sexual abuse. His alleged victims were eight to 47 years old at the time of the abuse. A Scotland Yard investigation and an ITV documentary looked into the allegations and the alleged cover up of the crimes.

In 2014, UK Secretary of State for Health Jeremy Hunt delivered a public apology in the House of Commons:

Savile was a callous, opportunistic, wicked predator who abused and raped individuals, many of them patients and young people, who expected and had a right to expect to be safe. His actions span five decades — from the 1960s to 2010. … As a nation at that time, we held Savile in our affection as a somewhat eccentric national treasure with a strong commitment to charitable causes. Today’s reports show that in reality he was a sickening and prolific sexual abuser who repeatedly exploited the trust of a nation for his own vile purposes.”

So, why would a charity, particularly a children’s charity, even consider accepting a gift from the Jimmy Savile Trust?

Raising the issue in the Institute of Fundraising Discussion Group on LinkedIn, the Fundraising Manager for the charity and participants provided some insights:

read more »

July 8, 2015

Nonprofit Sector is a Powerful Force for Freedom

This past weekend, my fellow Americans and I celebrated our nation’s Independence Day. On July 4, 1776, representatives from the colonies gathered in Philadelphia to declare independence from Great Britain. The Declaration of Independence, in part, states:

We hold these truths to be self-evident, that all men are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty and the pursuit of Happiness.”

Around the world where democracies have flourished, we see a robust nonprofit sector. Under dictatorial regimes, charities are either not permitted to exist, operate under government control, or function underground.

Independence Hall by Michael RosenDemocracy and the right to vote are not the same thing. While voting is certainly an essential element of a democracy, the term means so much more. Among other things, true democracies maintain an independent judiciary, ensure the rights of all citizens, and protect the most vulnerable members of society.

Charities contribute to freedom by diffusing power throughout society, encouraging expression, securing individual rights, meeting unmet needs, and in many other ways.

Brazil provides a good example of what I mean. When Brazil ended military rule and adopted a democratic system, the government maintained central control and limited the formation of charities. That democratic experiment ended relatively quickly with another military coup. When Brazil once again ended military rule, the new democratically elected government allowed the formation of charities and worked cooperatively with the sector.

Today, Brazil has a robust democracy, a reasonably healthy economy, and an effective nonprofit sector. Charities are indeed an essential part of civil society. You can read my article “Brazil: Two Countries Becoming One” by clicking here.

In the USA, charities are also an essential component of civil society. One of my favorite charities is the Philadelphia Children’s Alliance. PCA brings justice and healing to the victims of child sex abuse, protecting the most vulnerable members of our society.

Unfortunately, much more needs to be done to free children from the oppression of sexual abuse. In America, one in four girls and one in six boys are sexually abused. Sexual abuse knows no racial, ethnic, religious, geographic, or economic boundaries. Sadly, though, many people choose to ignore the problem or rationalize it away rather than engaging to protect our nation’s vulnerable young ones.

read more »

May 15, 2015

I’m Sorry, but Mother Theresa was Wrong!

Have you ever heard a nonprofit professional, speaking of prospective donors, say:

They should give until it hurts.”

Recently, I once again came across this phrase. I shuddered. Nevertheless, I realized that this person was not alone in his thinking.

The Rev. Jimmy Swaggert, echoing the sentiment of many church leaders and paraphrasing the Bible, is reported to have said:

Give, even at all costs, ‘till it hurts.”

Even Mother Theresa, who has been Beatified by the Roman Catholic Church, reportedly said:

Give, but give until it hurts.”

So, with this blog post, I know I’m going out on a limb. However, I must emphatically state that, on this point, the nonprofit professional I mentioned was wrong. Rev. Swaggert was wrong. Mother Theresa was wrong.

Unless you’re dealing with a population of masochists, asking people to give until it hurts is not a sound strategy. Most people tend to run from things that cause pain and toward things that give them pleasure.

I believe we should inspire people to give until it feels good.

Fortunately, I’m not alone in this belief. Recently, Michael Kaiser spoke at Drexel University and stated:

Make giving fun!”

Michael Kaiser

Michael Kaiser

Kaiser is the Chairman of the DeVos Institute of Arts Management at the University of Maryland. He is also President Emeritus of the John F. Kennedy Center for the Performing Arts. When Kaiser speaks, people listen. And rightfully so. He’s a masterful nonprofit leader and a gifted turn-around expert. Whether you work for an arts organization or not, you owe it to yourself to listen to his remarks. You can find the video by clicking here.

Here are some additional key points that Kaiser made:

[Donors] don’t join our family to be whined at.”

“They join because we’re inspiring and fun.”

“The donor doesn’t owe us allegiance. We need to earn it.”

“Donors get fatigue when we get boring.”

In other words, all nonprofit organizations, whether involving the arts or not, need to make giving a pleasure. We need to recognize that people will be more willing to donate if giving is enjoyable, and they’ll be more willing to continue their support as long as giving continues to be gratifying.

So, how can you more effectively inspire prospective donors by making giving fun?

read more »

April 10, 2015

Can You Spot a Child Molester? Discover the Warning Signs

I know. The question is an odd one: Can you spot a child molester? It’s a particularly odd question for a blog dedicated to nonprofit management, marketing, and fundraising.

So, what’s going on here?

Child by Paolo via FlickrWell, April is National Child Abuse Prevention Month. To mark the occasion every year, I devote one blog post that will help you protect your loved ones from a nightmare crime that affects one-in-four girls and one-in-six boys. Fortunately, we can do something about this national tragedy. Let’s begin with how you can recognize child molesters and, then, we’ll look at actions you can take.

Years ago, I served on a jury hearing a child-sex-abuse case. At that time, I knew very little about pedophilia. My knowledge was limited to what I learned through the mainstream press. So, I assumed that most child molesters were priests or guys wearing trench coats and driving unmarked vans. However, during the course of the trial, I learned that about 90 percent of child-sex-abuse victims are molested by someone the child knows (i.e.: a relative, teacher, coach, family friend, etc.).

Because child molesters are usually people known to the child and his or her family and in their circle of trust, it’s often difficult to recognize them for the danger they represent. Fortunately, there are some helpful clues as to who might be a molester. The blog site news.com.au published a controversial article, “Could You Spot a Paedophile? Here are the Warning Signs.” In the post, veteran crime reporter Candace Sutton identified nine characteristics of a child molester:

1. The Everyman. Child molesters generally do not look like child molesters. If they did, they wouldn’t be very successful pedophiles. Instead, molesters tend to look “normal.” They are often clean cut, respectable citizens. Remember Coach Jerry Sandusky from Penn State University?

“Pedophiles are almost always men, more often married adult males and they work in a very wide range of occupations, from unskilled work up to corporate executives. What to look out for is someone who relates better to children than to adults, and has either very few adult friends or whose friends might also be sex offenders.”

2. Child-Related Workers. While child molesters hold a variety of jobs, many seek professional employment or volunteer opportunities that will bring them into close contact with children. You should not be fearful of all child-related workers. However, you should limit and/or monitor their one-on-one time with children.

“Watch out for teacher adoration beyond the bounds of a normal crush, accompanied by ‘secret’ phone calls and special individual attention.”

3. Happy Snappers. Child molesters often collect photographs and videos of children who are not their own. While they sometimes produce and collect child pornography, many more molesters seem to enjoy images of children who are clothed and engaged in typical childhood activities.

Be cautious around adults who enthusiastically photograph children who are not their own.

4. Close Relatives and Partners. This one is especially tough. Unfortunately, child molesters are often family members. In the child-sex-abuse case I mentioned above, the jury I served on ended up convicting a step-grandfather of sexually abusing his step-grandson.

“The incestuous or family molester is usually an adult male such as the father, stepfather, uncle, grandfather or live-in boyfriend of the mother, who then molests the child or children.”

read more »

June 19, 2013

What You Really Need to Know about Giving USA 2013

Philanthropic giving in the USA increased for the third straight year in 2012, but only modestly.

Overall giving in 2012 totaled $316.23 billion, an increase in current dollars of 3.5 percent over 2011. Adjusted for inflation, the increase is just 1.5 percent. That’s the finding presented in Giving USA 2013, the report researched and written by the Indiana University Lilly Family School of Philanthropy and just released by the Giving USA Foundation™.

Click the photo to get a free copy of Giving USA Highlights.

Click the photo to get a free copy of Giving USA Highlights.

I had a chance to sit down and talk with Dr. Patrick M. Rooney, Associate Dean for Academic Affairs and Research at the Lilly Family School of Philanthropy. He asserts that, at current growth rates, it would take at least six years for a return to pre-recession giving when adjusted for inflation. He anticipates growth will indeed continue to be slow since the overall economic recovery is slow.

For more than half-a-century, giving has hovered at two percent of Gross Domestic Product. When GDP grows strongly, giving is robust. When GDP growth is sluggish, so is philanthropy. With many economists predicting 2013 GDP growth of just 1.9 percent, Rooney’s prediction seems entirely reasonable.

Here are some highlights from the report:

–2012 saw marked year-over-year growth in corporate giving (12.2 percent in current dollars), which is strongly linked to companies’ profits. For 2012, corporate pre-tax profits surged upward 16.6 percent, according to the Bureau of Economic Analysis.

–Uncertainty fueled by mixed economic indicators may have moderated giving by individuals, who historically account for the largest percentage of total giving. Positive trends, such as the 13.4 percent increase in the Standard and Poor’s 500 Index between 2011 and 2012, the slight rise in home values, and overall lower unemployment rates and fuel costs, were combined with budget concerns and tax reform discussions. In addition, personal disposable income rose 3.3 percent and personal consumption expenditures rose 3.6 percent last year, virtually mirroring the growth in individual giving (3.9 percent in current dollars).

–Giving by individuals rose to $228.93 billion in 2012, an estimated 3.9 percent increase (1.9 percent adjusted for inflation). Income and wealth are key drivers of household giving, as is a sense of financial security. Giving by taxpayers who itemize their gifts represented 81 percent of the total donated by individuals in 2012.

–Giving by bequest decreased an estimated 7.0 percent in 2012 (8.9 percent adjusted for inflation) to $23.41 billion. Itemizing estates contributed 78 percent of the total, or $18.31 billion. Bequest giving tends to be volatile from year to year, as it is highly influenced by very large gifts from estates that closed during that year. For example, Rooney explains that if we remove one exceptionally large bequest from the 2011 numbers, we find that bequest giving was close to the same in 2012 and 2011 when adjusted for inflation. So, the big dip in 2012 should not set off alarm bells. With real estate values and stock portfolios rebounding, the future for bequest giving is encouraging.

–Giving by corporations rose 12.2 percent in 2012 (9.9 percent adjusted for inflation), to an estimated $18.15 billion, including gifts from both corporations and their foundations. The two entities provide cash, in-kind donations and grants. Increasing the 2012 total was the estimated $131 million corporations gave to nonprofits working on relief efforts in the aftermath of Hurricane Sandy.

–Giving by foundations increased 4.4 percent (2.3 percent adjusted for inflation) to an estimated $45.74 billion in 2012, according to figures provided by the Foundation Center. Giving by community foundations grew 9.1 percent last year, which helped to bolster the total. Operating and independent foundations increased grant making by 3.5 percent and 3.9 percent, respectively. While stock values increased in 2012, foundations often use a multi-year rolling average when valuing their portfolios. Therefore, as stock values continue to climb, we should see stronger future growth in foundation giving.

–Looking at foundation giving, 45 percent comes from family foundations where a member of the family continues to be actively involved in running the foundation. In a sense, these organizations blur the line between foundation and individual giving. Giving by family foundations can often be very relationship driven as with individual giving.

While the data provides a number of interesting insights about the charitable behavior of Americans, it also hints at serious warnings, according to a panel of experts that gathered in Philadelphia to present the Giving USA findings. The panelists included Jon Biedermann, Vice President of DonorPerfect; Robert Evans, Founder and Managing Director of The EHL Consulting Group; Eileen R. Heisman, ACFRE, President and CEO of the National Philanthropic Trust; and Rooney. Here are their warnings:

read more »

April 26, 2013

And Now for Something Completely Different

This blog post is a departure from my normal articles. It’s not about nonprofit management. It’s not about fundraising.

Despite the departure from my normally chosen subjects and my homage to Monty Python in the headline, this post is still about something quite serious that should concern you.

Weeping Angel by Photochiel via FlickrWith this piece, I’m continuing a tradition here at Michael Rosen Says… April is National Child Abuse Prevention Month in the US.

Every April, I devote one posting to how we all can and must act to prevent child sex abuse. Whether or not you have children, there are things you can and should do.

Did you know that one in four girls and one in six boys will be sexually abused by the time they are 18 years old, according to the Centers for Disease Control?

Did you know that the vast majority of these child victims will be sexually abused by someone they know?

If you have children, here are three things you can do to help keep them safe:

1. Don’t rely on “stranger-danger.” Teaching children to avoid strangers or never to talk to a stranger will do little to keep them safe from sexual predators. Child sex abuse is a crime of opportunity. That’s why the vast majority of child sex abuse cases involve someone the child knows (i.e.: a priest, coach, teacher, babysitter, mom’s boyfriend, etc.).

While it is important to teach your children to be cautious with strangers, you should also closely monitor with whom your child has alone-time. You should minimize the number of times your child is alone with only one adult present. I recognize this will be difficult. For example, if you hire a babysitter, that person will have hours alone with your child. But, you can still protect your child by doing a thorough background check and by installing nanny cams in your home.

2. Respect your child’s personal space. Very often, a mom or dad will say something like this to their child: “Go give grandma a hug and kiss.” If the child refuses, the parent or the intended kiss recipient will become increasingly pleading and/or demanding. While perfectly innocent and seemingly harmless, this teaches children a dangerous lesson: Their body is not theirs to control.

Instead, respect your child’s personal boundaries. Let them know it’s okay for them to pick and choose with whom they will have physical contact. Don’t inadvertently send them the message that adults have power over them when it comes to contact. Make sure they understand they can say no to adults.

3. Read these prior posts. I’ve written two other posts about the prevention of child sex abuse: “10 Essential Tips to Protect Children from Real Monsters” and “National Child Abuse Prevention Month: What are You Doing to Help?

When you read my prior posts, you’ll find more powerful tips as well as the names of organizations you can contact for more information or assistance.

If you do not have children, or even if you do, here are some additional things you can do:

read more »

June 15, 2012

The Nonprofit Sector Has Lost a Good Friend

The nonprofit sector lost an ardent supporter, and my wife and I lost a very close friend on June 6, 2012.

Lisa Halterman (1954-2012)

Lisa Maxine Reisman Halterman touched countless lives. We are all better off for the time she was with us, which was far too brief. Even if you never knew Lisa, she has improved your world in immeasurable ways. Think of a pebble tossed into a still pond causing ripples to expand outward. The impact of Lisa’s philanthropy rippled outward as well.

Lisa was involved with and supported a variety of organizations including the Please Touch Museum, the Rittenhouse Square Flower Market, the Curtis Institute of Music, the Rosenbach Museum, the Philadelphia Film Festival, the Philadelphia Children’s Alliance, and the Philadelphia Area Repertory Theatre. She even hosted a special reception to benefit the Association of Fundraising Professionals Political Action Committee.

Though very different from each other, these organizations all enhance the quality of the lives of those they serve and, as a result, enable or inspire those individuals to improve the lives of others. The ripple effect.

Lisa’s philanthropy was generous. Parenthetically, and sadly, not a single nonprofit organization seriously approached her for a planned gift.

Only 22 percent of Americans over the age of 30 say they have been asked to consider a planned gift, according to a report from The Stelter Company. So, I’m not exactly surprised that Lisa was never asked. I just wonder how many other lost opportunities there are every single day? How many people are in your database that should be asked for a planned gift that you just haven’t gotten around to asking?

read more »

%d bloggers like this: