Archive for August, 2020

August 14, 2020

Will Move to Dissolve the NRA Hurt Your Nonprofit?

This post is about the attempt of New York’s Attorney General to dissolve the National Rifle Association. However, this is NOT a political post. Whether or not you support the NRA, the legal fight over its future has potential implications for your nonprofit organization. Let’s take a closer look.

Doug White, a philanthropy advisor, author, and teacher, writes:

In a 169-page document made public earlier today (you can read the entire lawsuit here), [New York Attorney General] Letitia James alleges that NRA insiders have violated New York’s nonprofit laws by illegally diverting tens of millions of dollars from the group through excessive expenses and contracts that benefited relatives or close associates. The suit alleges that longtime CEO Wayne LaPierre and three other top officials ‘instituted a culture of self-dealing, mismanagement, and negligent oversight at the NRA,’ failed to properly manage the organization’s money and violated numerous state and federal laws.

The lawsuit asks for a dozen measures to be taken. The first one: ‘Dissolving the NRA and directing that its remaining assets and any future assets be applied to charitable uses consistent with the mission set forth in the NRA’s certificate of incorporation.’”

White further notes that the legal action has been filed against the 501 (c)(4) organization, and not against any 501 (c)(3) organizations related to the NRA.

So, how could the case of the NRA affect your nonprofit organization?

Erosion of Public Trust: The mere accusations against the NRA, whether or not they are ultimately proven in court, have the power to not only erode confidence in the NRA, they have the potential to erode trust in all nonprofit organizations. If that happens, it could make fundraising more difficult. A special report in 2018 from the Better Business Bureau’s Give.org found:

While the majority of respondents (73 percent) say it is very important to trust a charity before giving, only a small portion of respondents (19 percent) say they highly trust charities and an even smaller portion (10 percent) are optimistic about the sector becoming more trustworthy over time.”

Enhancement of the Public Trust: On the other hand, New York’s action could enhance the level of trust people have in the nonprofit sector. If the Attorney General can prove her case, it would show the public that government officials are exercising appropriate oversight of the nonprofit sector which could elevate the public’s confidence that their donations to any nonprofit will be used appropriately. We know there is a correlation between the level of trust people have and the likelihood they will give as well as the amount of their giving.

Impact on Support to Controversial Organizations: If New York succeeds in liquidating the NRA, it will have the power to disburse the organization’s assets as it sees fit. How will this affect support to other controversial nonprofits if donors know that their donations could be redistributed by the state? It’s possible that this could result in more cautious behavior by donors.

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August 11, 2020

What Can You Learn from the Moral Failing of the NAACP?

While the recent moral failing of the National Association for the Advancement of Colored People (NAACP) is distressing to all who oppose bigotry, the situation offers seven important lessons for every nonprofit organization.

Before I get to those critical lessons, let me offer you some background.

It’s been 75 years since the liberation of Auschwitz-Birkenau as well as the other concentration and extermination camps run by the Nazis to murder Europe’s Jewish population and others. Now, three-quarters of a century later, liberals and conservatives continue to find common ground by embracing anti-Semitism.

For its part, the NAACP has failed to fire Rodney Muhammad, President of the NAACP Philadelphia chapter, following his anti-Jewish social media posting in defense of anti-Semitism. The NAACP headquarters has not apologized for Muhammad’s comments, nor has it insisted that he apologize. Nationally, the NAACP’s inaction shows it condones anti-Jewish rhetoric while, at the local level, Muhammad and his board have turned the Philadelphia chapter into a hate group.

On July 24, 2020, the news website BillyPenn first reported on Muhammad’s anti-Semitic Facebook post from July 23:

[On] Muhammad’s public Facebook page, the meme referenced the backlash against Eagles wide receiver DeSean Jackson, actor/rapper Ice Cube and comedian/TV host Nick Cannon, who have all attracted attention recently for advancing theories that blame Jewish people for the plight of Black Americans. Cannon and Jackson have since apologized for their recent posts, while Ice Cube doubled down.”

Muhammad shared the meme as a defense of sorts on behalf of Jackson, Cannon, and Ice Cube:

The post included a caricature of a Jewish man wearing a yarmulke and pressing a large, bejeweled hand down on a faceless mass of people. Similar caricatures trace back to before the Holocaust, and were often used to depict Jews as a force of greed and oppression. Next to the image was a quote falsely attributed to French philosopher Voltaire: ‘To learn who rules over you, simply find out who you are not allowed to criticize.’”

After being questioned by a BillyPenn reporter, Muhammad removed the post while denying any memory of having shared it. Later, he issued defensive statements that were devoid of apology. The closest he came was an expression of “regret.”

In the meantime, a number of community and religious leaders have called for Muhammad to either resign or be removed from his position. For example, Gov. Tom Wolf, Attorney General Josh Shapiro, and State Sen. Anthony Williams joined the calls for Muhammad’s removal. While the Pennsylvania NAACP condemned Muhammad’s action, Kenneth Huston, President of the state conference, said that he was powerless to take any action which would have to come, instead, from national headquarters.

Unfortunately, the NAACP national office delayed its response by more than a week. Furthermore, its tepid statement supported Muhammad. Making matters worse, the NAACP headquarters has apparently failed to provide any direction to the Philadelphia chapter, according to WHYY:

Bishop J. Louis Felton, first vice president of the Philadelphia branch, said in an email that local leadership has not gotten any direction from the NAACP national office on the issue. ‘Congratulations on actually getting a response from the National office, as we certainly could not,’ said Felton.”

The Jewish Exponent reported on some of the community reaction:

‘We are truly saddened,’ the Pennsylvania Jewish Coalition said in a statement, ‘by such a prominent leader’s rejection of this alliance and inexcusable failure to recognize his own role in perpetuating racist stereotypes.’ The Philadelphia Muslim Jewish Circle of Friends, convened by the American Jewish Committee, asserted that Muhammad’s actions were ‘in direct violation of the very principles upon which the NAACP was founded.’”

So, what can we learn from the NAACP’s moral failing?

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August 4, 2020

How to Get Email Addresses and Build Better Relationships

While I have long known why nonprofit organizations should collect email addresses from supporters and potential supporters, I had much less of an understanding of how to accomplish that.

When you have someone’s email address, you can communicate with them at little cost and with great speed. For example, you can:

  • Send newsletters,
  • Share updates,
  • Conduct surveys,
  • Issue calls to action,
  • Invite people to programs and events,
  • Appeal for support.

Unfortunately, collecting email addresses is a challenge for every nonprofit organization. How can you get people to voluntarily provide you with their email? How can you ensure they’re happy with their decision so that they allow you to keep using their email?

Fortunately, we now have help from Ephraim Gopin, founder of 1832 Communications, an agency helping nonprofits raise more money through strategic and smart marketing and communications. He has written a book with the answers we need: How to Successfully Onboard New Subscribers to Your Nonprofit E-Newsletter. Ephraim’s e-book is FREE, and you can download your copy now by clicking here.

In his mercifully brief book – it’s just 38 pages – Ephraim packs in a wealth of fresh insights and useful tips. He addresses the following questions and more:

  • How do you build your nonprofit’s email list?
  • How can you use your website and e-newsletter to attract email subscribers?
  • Where on your website should you place your signup form?
  • What fields should your signup form contain?
  • Should you place an opt-in on your donation form?
  • What content should appear in your welcome email?
  • Why is it bad form to ask for a donation right after someone signs up?

With Ephraim’s help, you’ll learn how to gather more email addresses and how to ensure that your supporters value their relationship with your organization. Toward that end, with his guest post below, Ephraim generously picks up where his book finishes. He shares five tips for ensuring that your email subscribers receive the kind of consistent value that will lead to their growing support.

I thank Ephraim for sharing his wisdom with his book and now with his guest post:

 

I subscribed to your nonprofit e-newsletter and received your welcome email. Now what?

Just Getting Started

The initial email you send a new subscriber is their first touchpoint with your organization. As fundraising copywriting expert Julie Cooper says, it’s like a first date. You’re just starting to get to know each other. It will take time and effort to build the relationship.

How can your nonprofit use email marketing to create a connection that eventually converts me from subscriber to donor? Here are five elements you need to incorporate into your email strategy:

  1. Welcome Series

It’s not enough to send a welcome email. Your organization should prepare a “welcome series,” a series of automated emails intended to further introduce me to the organization. The goal at the end of this series? Make a small ask.

Each email in the series provides more information to new subscribers. A success story, program description, or detailing how volunteers impact your service recipients. Each email should contain one CTA (call to action): Watch a video, take a survey, read a blog post, follow you on social media.

As the new subscriber learns more and understands the impact your organization is having in the community, you can then begin to move them slowly from subscriber to donor.

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