Posts tagged ‘SOFII’

August 23, 2016

Special Report: What You Don’t Know about Donor Retention will Hurt You

[Publisher’s Note: “Special Reports” are posted from time-to-time as a benefit for subscribers and frequent visitors to this blog. “Special Reports” are not widely promoted. To be notified of all new posts, including “Special Reports,” please take a moment to subscribe in the right-hand column. New subscribers will also receive a free e-book from researcher Dr. Russell James.]

The following is an excerpt from my guest post that I’m honored to have published on the Bloomerang blog:

The nonprofit sector is experiencing a serious problem, and it’s time we did something about it.

Fundraising experts and philanthropy researchers have been warning us that nonprofit organizations are losing donors at an alarming rate. Ken Burnett, Managing Trustee at SOFII and author of Relationship Fundraising sums it up best:

Our nonprofit sector is bleeding to death. We’re hemorrhaging donors, losing support as fast as we find it, seemingly condemned forever to pay a fortune just to stand still. It’s time we stemmed the flow.”

Donor retention is definitely a serious issue. Over the past ten years, the average overall donor retention rate has been just 44.5 percent, according to the 2016 Fundraising Effectiveness Survey Report from the Association of Fundraising Professionals and The Urban Institute. The new-donor retention rate for last year was far worse, a pitiful 26.6 percent!

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March 25, 2015

I Wish I’d Thought of That!

Have you ever stumbled upon a brilliant fundraising idea that inspired you to say, “I wish I’d thought of that!”?

Light Bulb Moment by Kate Ter Haar via FlickrSome of the greatest tactics and strategies we will implement during our careers are ideas that originated with others. Fundraising and nonprofit management ideas surround us. The challenge is not that there is a shortage of ideas; the challenge is knowing which ideas are truly great.

Now, the Association of Fundraising Professionals and the Showcase of Fundraising Innovation and Inspiration have teamed up to make that task easier. At the AFP International Fundraising Conference (Baltimore, March 29-31, 2015), AFP and SOFII will host the session “I Wish I’d Thought of That!”

IWITOT is a unique seminar that will be moderated by Ken Burnett, Founder of SOFII, and involve 16 top-notch fundraising professionals who will each have up to seven-minutes to present his/her IWITOT brilliant idea. The fundraising ideas must be those the presenters admire or envy — an innovative replicable idea that we can all learn from. The proviso is that the idea cannot be their own or from their own organization, says Burnett.

The presenters include:

  • Adrian Sargeant, Plymouth University
  • Derrick Feldmann, Achieve
  • Tom Ahern, Ahern Communications
  • Amy Eisenstein, Tri-Point Fundraising
  • Simone Joyaux, Joyaux Associates
  • William Bartolini, Wexner Medical Center and Health Sciences Colleges
  • Valerie Pletcher, Brady Campaign & Center to Prevent Gun Violence
  • Daryl Upsall, Daryl Upsall Consulting International
  • Stephen Pidgeon, Stephen Pidgeon Ltd.
  • Amy Wolfe
  • Laura Fredricks, Laura Fredricks, LLC
  • Robbe Healey, Simpson Senior Services
  • Alice Ferris, GoalBusters, LLC
  • Frank Barry, Blackbaud, Inc.
  • Missy Ryan Penland, Clemson University
  • Tycely Williams, American Red Cross

“Each speaker will have a maximum of seven minutes each focused on a single big idea. This means that it’s a fast, colourful, entertaining, and inspirational session with much to learn for everyone and lots of fun, too,” says Burnett. “The speakers have been carefully chosen to give a balanced mix of seasoned professional leaders, sector gurus, and new, fresh ‘rising stars.’”

Here’s a limited preview of some of the ideas you’ll learn about during the IWITOT session:

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February 7, 2014

Humor to Raise Money? Learn a Lesson from the Super Bowl

I enjoyed Super Bowl XLVIII. For starters, my Philadelphia Eagles did not lose! Ok, they weren’t in the game, but still…

The game itself was fun in its own bizarre, lopsided way as the Seattle Seahawks crushed the Denver Broncos by a score of 43 to 8. The Bruno Mars part of the Half-Time Show was entertaining, though the Red Hot Chili Peppers portion was inappropriate for a family audience.

I also enjoyed the amusing Super Bowl commercials. Debuting funny, quirky, sometimes sentimental ads during the Super Bowl has become an advertising tradition. My wife actually enjoys the commercials more than the game, a lot more.

Clearly, the advertising profession believes in the effectiveness of using humor in television commercials.

So, I took notice several days ago when John Ladd, Development and Planned Giving Coordinator at Carolina Friends School, started a discussion in the Smart Planned Giving Marketing Group on LinkedIn:

Humor in planned giving marketing? Have you seen a good example or used humor, or at least a light touch, in marketing planned giving?”

While the fundraising profession is not well known for having a raucous sense of humor, it’s not a profession that’s devoid of humor. Just as humor can help the for-profit sector sell goods and services, nonprofit organizations can leverage humor to inspire support. Indeed, some charities use humor to great effect, for general fundraising as well as planned giving.

You Can Use Your Stock to Make More Than Soup!

You Can Use Your Stock to Make More Than Soup!

In my book, Donor-Centered Planned Gift Marketing, I share a story from Rebecca Rothey, CFRE, when she was Director of Planned and Principal Gifts at Catholic Charities of Baltimore (she’s now Director of Major and Planned Giving at the Baltimore Community Foundation). Rebecca used humor quite successfully when branding her planned giving program.

Rebecca wanted to use humor to cut through the clutter and grab attention. She also wanted to ease the stress that people feel when considering their own death, stress that often keeps them from considering planned gifts. She came up with an idea she thought would work for her target market: older, traditional women.

The idea was “Rebecca’s Recipes for Planned Gifts.” In ads and postcards, Rebecca dressed as a 1950s homemaker engaged in various cooking/baking activities. The headlines included:

• You don’t have to be upper crust to have a trust.

• You don’t have to be rolling in dough to make a gift that will last forever.

• You can have your cake and eat it too—you can make a gift and receive payments for life.

• You can count your chickens before they hatch—you can make a gift and count on receiving payments for life.

• Don’t let taxes knock the stuffing out of your IRA.

• You can use your stock to make more than soup, you can use it to make a charitable gift.

• Too much on your plate to plan your estate?

While Rebecca thought she had a good idea, she first tested it before rolling out with it. Rebecca carefully tracked the statistical results as well as the feedback she received. Her methodical, appropriate use of humor worked, and she closed gifts as a result.

Rebecca’s use of humor also had an unexpected benefit. It engaged senior management. It got them joking about and more comfortable with the planned giving program. The use of humor also made Rebecca more approachable by staff.

While she certainly believes in the creative use of humor in the fundraising process, Rebecca still respects the serious side of planned giving:

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April 27, 2012

SOFII is My Choice!

As my regular readers know, I seldom do what I’m about to do. Actually, I don’t know that I’ve ever done what I’m about to do.

I’m devoting this blog post to promoting someone else’s website, particularly the section on planned giving.

The web page at issue was posted by SOFII, the Showcase of Fundraising Innovation and Inspiration. SOFII was founded by fundraising legend Ken Burnett “to be the most comprehensive, best organised, and most inspiring collection of fundraising related content from around the world.”

Photo from Greenpeace Sweeden Legacy Commercial.

The particular SOFII page I want you to check-out is: “Last Chance to Change the World — Legacies (Bequests) Showcase.” On this page, you’ll find no fewer than 28 links to superb planned giving marketing materials from around the world. For example, you’ll discover Greenpeace Sweeden’s clever legacy commercials, University of Oxford’s legacy brochure with individualized insert, AARP’s planned giving newsletter and booklet, and many other fine samples.

I thank the staff at SOFII and the organizations that provided the materials for enabling this valuable resource. Many blog sites and websites share useful insights, helpful tips, and provocative opinions. SOFII also does those things. But, as you’ll see when you visit the SOFII Legacy page, it lets you see the actual materials that our fellow fundraisers are using. And, you know how beneficial that can be.

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